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The autonomous operations layer

Turn every WhatsAppmessage into acompleted saleautomatically.

Our AI handles 100% of your incoming WhatsApp requests instantly — from answering questions and taking orders to updating inventory and dispatching staff, 24/7.

  • Nothing to install
  • Works on your existing number

Built for the businesses your customers message every day

Restaurants
Cafés
Clinics
Gyms
Salons
Sports facilities
Quick-service
Booking businesses
The problem

Slow WhatsApp replies are killing your conversions.

Someone texts you at 9 PM asking if an item is in stock. You're off, or your team is busy. By the time you text back at 9 AM, they've already bought it somewhere else or lost interest. Every hour of delay kills the intent.

Customers wait 30 minutes for a reply and buy somewhere else.

Instant replies 24/7. Sales happen while you sleep.

Buried messages, missed orders, and wrong inventory counts.

Every order is logged, stock is updated, and staff gets exact packing steps.

When 20 people text at once, messages get buried and customers get ignored.

Handle 1 text or 1,000 at the exact same time without missing a single buyer.

Customers get frustrated waiting on “Read” and move on to a competitor.

Customers get instant checkout and smooth service, making them buy again.

The system

The only system you need.

One agent handles the conversation, Zakaa OS runs everything behind it. They share the same context, so nothing gets asked twice and nothing gets dropped between the chat and the counter.

Zakaa Employee

Handles every customer message

Takes orders and bookings, answers questions about your menu or availability, confirms details, and never leaves anyone on read.

  • Replies in seconds, 24/7
  • Takes orders & reservations
  • Speaks your customers' language
  • Escalates to you when it should
Zakaa OS

Runs the work behind the counter

Turns each confirmed request into actual operations — tickets to the right station, stock decremented, staff notified.

  • Pushes WhatsApp orders into Zakaa OS automatically
  • Tracks stock counts and alerts you when a threshold is reached
  • Shows exact performance metrics per employee — response times, tasks completed, sales closed
  • Triggers automatic check-ins or special offers the second a regular stops showing up
How it works

From a WhatsApp text to a 100% automated order pipeline.

The same order, followed all the way through — from the customer's first message to the packing slip in your team's hand.

By design

Infrastructure, not another dashboard to check.

Zakaa sits underneath how you already work. Nothing to roll out to staff, nothing for customers to learn, and no handing over the keys to your business.

0

Apps to install

Runs on the messaging app your customers already have.

0/7

Hours covered

No shift gaps, no closed-for-lunch, no missed nights.

0

Number to manage

Keep the number your customers already message.

0%

Your data

Your records stay yours. You keep operational control.

Pricing

Priced to your operation, not a tier chart.

A one-location café and a clinic group don't need the same thing, so we quote per business. Message us and you'll get a straight number, not a discovery funnel.

What the quote depends on

What you run

A single café and a six-branch clinic group need different amounts of setup.

Conversation volume

Priced against how many customer threads Zakaa handles each month.

What it connects to

Plugging into an existing POS or booking system is part of the setup.

Questions

The things owners ask first.

Short answers, no hedging. If yours isn't here, message us — you'll get a straight reply from a person.

It takes the order or booking, confirms it back to the customer, sends the ticket to your kitchen or staff, adjusts stock, and holds the time slot. It comes back to you only when there's a real decision to make — a supplier reorder, an exception, something outside the rules you set.

See the four steps

It asks one clarifying question rather than guessing. If the request still doesn't resolve, it hands the thread to you with the full context attached — so nobody is left arguing with a bot that keeps repeating itself.

How the understanding step works

You do. Your menu, your customers, and the conversations they have with your business stay yours — Zakaa processes them to run the service and nothing else. We don't sell personal data, and the infrastructure and AI providers involved are named openly rather than buried.

Read the privacy policy

It's quoted per business rather than off a tier chart, because a one-location café and a six-branch clinic group don't need the same setup. Three things move the number: what you run, how many conversations a month Zakaa handles, and what it has to connect to.

What a quote depends on

Yes — that's the normal way to start. Message us and we'll run a live demo against your actual menu or service list, in about fifteen minutes. There's nothing to install and nothing to configure beforehand.

Automate your store now
with Zakaa.

Let us handle all the frustration. Send us a message and we'll set up a live demo against your actual products, in about fifteen minutes.

Or call +961 79 406 927 — a person answers.